FAQ

Do you have a question regarding our products or Bonny in general? You can find answers to our most Frequently Asked Questions (FAQ) here.

If you have a question that has not yet been answered, or if you require any further information, then please feel free to contact us via our contact form.

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Where did the name Bonny come from?

Where did the name Bonny come from?

The original brand name was “Bonny Baby”, but this was later changed to “Bonny Milk”. However, since 2007, after a redesign of the Bonny product portfolio, we decided to simply call our brand “Bonny”.

Where are Bonny products produced?

Where are Bonny products produced?

Bonny products are produced in accordance with the highest processing standards in factories based in Germany and the Netherlands.

Can I submit an idea for a new product?

Can I submit an idea for a new product?

New product ideas, suggestions and enhancements are more than welcome and sincerely valued. Please send us your idea via our contact form on the website.

What is the shelf life of Bonny products?

What is the shelf life of Bonny products?

The recommended shelf life of Bonny products varies between 12 and 18 months, depending on the type of product. Each Bonny product carries an “Expiry date”, which is the time frame that guarantees the product’s optimum quality. We do not recommend trying to extend the “Expiry date”, only products within shelf life provide the best quality and rich taste. Please read the shelf life statement on the product for the most reliable information, typically printed at the bottom or on the lid of each product.

How should Bonny products be stored?

How should Bonny products be stored?

Bonny products should mainly be stored in a cool, dry place, ideally between 4°C and 24°C. Please read specific storage information for each product on our website for the most reliable information.

How soon should I use Bonny products after opening?

How soon should I use Bonny products after opening?

The shelf life after opening depends on the hygienic storage conditions. We recommend keeping Bonny products refrigerated to assure optimum quality of the product.

Can I freeze Bonny products?

Can I freeze Bonny products?

Our products can be frozen. However, we do not recommend it as the milk becomes watery when defrosted.

Can I eat/drink Bonny products while I am pregnant?

Can I eat/drink Bonny products while I am pregnant?

Yes, you can indulge Bonny products when you are pregnant.

What separates “from fresh milk” from “from milk powder”?

What separates “from fresh milk” from “from milk powder”?

Dairy products “from fresh milk” are made from liquid, natural milk. Dairy products “from milk powder” are made from powdered milk, manufactured by evaporating all moisture from milk. All Bonny products are made 100% “from fresh milk” in accordance with the highest German and Dutch processing standards.

Do you send out free product samples?

Do you send out free product samples?

No, unfortunately, we do not send out free product samples. However, from time to time we have free product samplings and tasting sessions in different markets, typically announced on our website or on Facebook and Twitter.

Can I eat/drink Bonny products as a vegetarian?

Can I eat/drink Bonny products as a vegetarian?

Yes, vegetarians can indulge our Bonny products as all our products only contain milk components and not any animal components.

Can I buy direct from you?

Can I buy direct from you?

No, you can buy only from our local distribution partners. Please send us your request via our contact form on the website. Our local distribution partners might be able to help you.

Can I cook or bake with Bonny products?

Can I cook or bake with Bonny products?

Yes, our Bonny products are perfect for cooking and baking. Find tasty recipe ideas using Bonny products in our recipe section.

Can I use Bonny Evaporated Milk as a substitute for liquid whipping cream?

Can I use Bonny Evaporated Milk as a substitute for liquid whipping cream?

Yes, our Bonny Full Cream Evaporated Milk is a favourite reduced fat alternative to liquid whipping cream that gives extra richness to creamy dishes. You can also use a lighter version by adding Bonny Low Fat Evaporated Milk. Just substitute the equal amount of cream for Bonny Evaporated Milk. However, Bonny Evaporated Milk cannot be whipped and served as a topping.

The product is no longer on the market nor on the website, does this mean that it is no longer available?

The product is no longer on the market nor on the website, does this mean that it is no longer available?

It could be an indicator. For the most up to date information, please send us your request via our contact form on the website.

Can I use Bonny Evaporated Milk as a substitute for regular milk?

Can I use Bonny Evaporated Milk as a substitute for regular milk?

Yes, our Bonny Evaporated Milk can be used as a substitute for regular milk. Just mix ½ cup Evaporated Milk with ½ cup of water to get 1 cup of regular milk.

How do I apply for a job with Bonny?

How do I apply for a job with Bonny?

All our applications are handled electronically, so we prefer to receive your applications via our contact form on the website. Please send us your full application with CV.